Manufacture Time?
- The manufacture process takes between 8 and 12 work days, because we need to obtain a donor steering wheel PRECISELY for your make and model of the car. Yes, we understand that some steering wheels are interchangeable but we like to be 100% OEM and precise.
Is the airbag OEM?
- Yes. All of the airbag that we source are BRAND NEW and have never been used before. Our donor steering wheels come mostly from cars that are written off due to a small/medium wreck, and the steering wheel is 100% not damaged.
Shipping Time and cost?
- We work with almost all of the shipping companies: DHL, GLS, UPS, HERMES, ROYAL MAIL, DPD. We pay for the shipping, that is why we work with almost all of the companies, because for each destination some charge more some charge less. We will let you know once your order has been finalized and is ready to be shipped, and we will arrange the shipping directly to your door. You will receive a tracking number and a photo of the parcel paper. The shipping time are between 5-7 work days in EU/EEA/UK and between 10-14 work days in USA/Canada.
Theodore Jackson –
I called and talked with an employee (I think his name was Ryan or Brian—not sure). Regardless, he was kind, professional, polite, and overall he was very helpful regarding master card purchasing…and he checked on a steering wheel that I wanted to order just to make sure it was still available, and it was. I ordered it and it was delivered “without charge” within a very short time by FedEx “good choice”. The steering wheel was well protected/packed and is in very good shape. I installed it and it is working perfectly…WELL DONE DONALD AG…WELL DONE!!!
olie –
They claim its 8-12 work days for manufacture but my wheel was finished in 15 work days and another 3 for delivery… they should meet their deadline B+ review from me
BENJAMIN –
Absolutely brilliant and easy to deal with. Sooo helpful. Would totally use them again. They even shipped to Canada, which wasn’t indicated on web site. It never hurts to ask .
Johnatan –
Donald ag is a great resource for steering wheels. I really appreciate the detailed information they have for each steering wheel and how fast they shipped the order out. They made fixing and restoring my steering wheel so much easier. Totally recommended!
Elliott Lee –
Ordered a steering wheel arrived before estimated date. Unfortunately upon installation it was deemed scratched I emailed DONALD AG and they handled it so quickly and professionally, it was a breath of fresh air to deal with a company like this one, so helpful.
If I ever need anything, they’ll be the first place I check.